mendongiftbarn.com Refund/Exchange Policy If for any reason you are not completely satisfied with your purchase, the Mendon Country Gift Barn will offer a refund or exchange for the full purchase amount of most items within 30 days. Any item purchased online may be returned at our retail store, the Mendon Country Gift Barn, located at 5 Hastings Street (Rte. 16) Mendon, MA 01756 or shipped to our retail store at the above address. The original invoice/sales receipt must accompany all returns. Returned merchandise must be returned within 30 days. Returned merchandise must be new, unused, saleable and contain all original parts and packaging. Food and personal care products cannot be returned. Seasonal merchandise cannot be returned after its respective holiday. * Exceptions to this policy are:                                          Byers’ Choice Carolers                                          Possible Dreams Santas                                          Snowbabies                                          Department 56 Houses and                                          their boxed accessories *the above merchandise can be returned for store credit only. Returned merchandise shall be credited in the same manner for which it was paid. Sales Tax - the appropriate tax amount by item will be included with your refund. Gift Cards and Gift Certificates cannot be refunded. Shipping charges are not refundable. Exchanges and returns will be processed within two weeks of receipt. For any questions regarding returns or exchanges, please call 1-888-473-1820 or e-mail us at barnkeepers@mendongiftbarn.com and our friendly staff will provide you with instructions on how to complete your return/exchange.